Our Maximum Handling Time is: 2-4 Business days (MONDAY - FRIDAY) We provide Standard Shipping, Estimated Delivery: 5 to 8 Business days(MONDAY - FRIDAY)* (in regular seasons)

Yes, returns can be made up to 30 days after receiving your order, as long as they're unused and in their original packaging. To initiate a return, please contact us and we'll provide you with the closest returns address to you. Once we've received your return, we'll email you with a refund confirmation.

Yes, if your order hasn't been sent yet, please contact us and we'll be happy to cancel your order. Orders that have already been dispatched cannot be cancelled.

We accept the following credit and debit cards: American Express, Dinners Club, Discover, JCB, Master Card, Apple Pay, PayPal, Visa.

When you purchase from The Way of Clay Online you'll receive an email with a tracking number. Use this tracking number to track your order on the Track my order session. You can also view the delivery status of your order.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.